Trézor.io/Start® | Starting Up Your Device | Support®

Your Complete Guide to Setting Up the World's Most Secure Hardware Wallet

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Welcome to Trézor.io/Start®

Congratulations on choosing Trézor, the pioneer in cryptocurrency hardware wallets. This guide will walk you through the simple but crucial steps to initialize your device and ensure your digital assets are protected with enterprise-grade security.

With over a decade of proven security, Trézor wallets have safeguarded billions in cryptocurrency value for individuals and institutions worldwide. Your journey to uncompromising security starts here.

Getting Started with Your Trézor

Step 1: Unbox and Inspect Your Device

When you first receive your Trézor hardware wallet, carefully unbox it and inspect all components. Your package should include:

  • The Trézor device itself
  • USB cable
  • Recovery seed card
  • Instruction manual
  • Stickers (model dependent)

Verify the holographic seal on the device is intact. This ensures your device hasn't been tampered with during shipping. Never use a Trézor device that appears to have been opened or compromised.

Step 2: Connect to Trézor Suite

Download and install Trézor Suite from our official website (trezor.io/start). This application will serve as your interface with the hardware wallet.

Connect your Trézor device using the provided USB cable. The device will prompt you to install the latest firmware - this is a critical security step that ensures you have all current protections.

Never enter your seed phrase on any website or application other than the Trézor device itself. This physical isolation is what makes hardware wallets secure.

Step 3: Initialize Your Device

Your Trézor will guide you through the initialization process:

  1. Choose whether to create a new wallet or restore an existing one
  2. Set a strong PIN (we recommend at least 6 digits)
  3. Write down your recovery seed phrase in the exact order shown
  4. Verify your seed phrase by entering it when prompted

The recovery seed is your ultimate backup - store it securely offline. Consider using a metal backup solution for fire and water protection.

Step 4: Advanced Security Features

Trézor offers several advanced security options:

  • Passphrase Protection: Add an optional 13th word to your seed phrase for hidden wallets
  • Shamir Backup: Split your recovery seed into multiple shares (Trézor Model T only)
  • Device Labeling: Name your device for easy identification in Trézor Suite
  • Firmware Verification: Always verify firmware signatures before updating

These features provide additional layers of security for high-value holdings or institutional use cases.

Essential Security Practices

While your Trézor provides unparalleled security, your habits complete the protection:

Remember: Trézor will never contact you asking for your seed phrase or sensitive information.